Terms & Conditions
You're asking for a comprehensive document! Terms and Conditions (T&Cs), also known as Terms of Service or Terms of Use, are a legally binding agreement between your business (Zentrient) and your customers. While not legally required in the same way a Privacy Policy is, they are crucial for setting expectations, limiting your liability, protecting your intellectual property, and outlining how disputes will be handled.
Disclaimer: This is a comprehensive sample T&Cs. It is essential to have a legal professional review and customize this document for Zentrient to ensure it complies with all relevant US federal and state laws, and accurately reflects your specific business model, products, and risks. This is not legal advice.
Terms and Conditions for Zentrient
Last Updated: August 1, 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the zentrient.com website (the "Service") operated by Zentrient ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
1. Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party social media service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
2. Products and Services
Product Descriptions: We attempt to be as accurate as possible in the descriptions of our products. However, we do not warrant that product descriptions or other content of the Service is accurate, complete, reliable, current, or error-free. If a product offered by Zentrient is not as described, your sole remedy is to return it in unused condition, as per our Return and Refund Policy.
Pricing: All prices are listed in U.S. Dollars ($USD) and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Availability: All products are subject to availability. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
Colors: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.
3. Payment Terms
We accept various payment methods as indicated on our website (e.g., major credit cards, PayPal, Apple Pay). By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method.
All payments are processed securely through third-party payment processors. We do not store your full payment card details on our servers.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
4. Shipping and Delivery
Please refer to our separate Shipping Policy [Link to Shipping Policy Page] for detailed information on order processing times, shipping rates, delivery estimates, international shipping (if applicable), and lost or damaged packages.
Risk of loss and title for items purchased from Zentrient pass to you upon our delivery to the carrier.
5. Returns and Refunds
Please refer to our separate Return and Refund Policy [Link to Return and Refund Policy Page] for detailed information on return eligibility, how to initiate a return, refund processing, exchanges, and policies regarding defective or incorrect items.
6. User Conduct and Prohibited Uses
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
In any way that violates any applicable federal, state, local, or international law or regulation.
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate Zentrient, a Zentrient employee, another user, or any other person or entity.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Zentrient or users of the Service or expose them to liability.
Additionally, you agree not to:
Use the Service in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Service.
Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
ÂUse any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without our prior written consent.
ÂIntroduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
ÂAttack the Service via a denial-of-service attack or a distributed denial-of-service attack.
ÂOtherwise attempt to interfere with the proper working of the Service.
Â
7. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Zentrient and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Zentrient.
You acknowledge and agree that all intellectual property rights in the products sold on the Service (e.g., designs, logos, product names) are owned by Zentrient or its licensors. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as generally and legitimately incident to your normal, non-commercial use of the Service.
8. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Zentrient.
Zentrient has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Zentrient shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
9. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
0. Disclaimer of Warranties; Limitation of Liability
Your use of our Service is entirely at your own risk. We provide the Service on an "as is" and "as available" basis. This means we offer no warranties of any kind, whether stated or implied, including, but not limited to, implied warranties of merchantability (that the product is fit for its ordinary purpose), fitness for a particular purpose, non-infringement (that it doesn't violate others' rights), or any warranties arising from a course of performance or trade usage.
Zentrient, its affiliates, and its licensors do not guarantee that:
The Service will function without interruption, remain secure, or be available at any specific time or location.
Any errors or defects will be corrected.
The Service is free of viruses or other harmful components.
The results of using the Service will meet your specific requirements.
To the fullest extent permitted by applicable law, Zentrient, along with its directors, employees, partners, agents, suppliers, and affiliates, will not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, losses of profits, data, use, goodwill, or other intangible losses, that result from:
Your access to, use of, or inability to access or use the Service.
The conduct or content of any third party on the Service.
Any content obtained from the Service.
Unauthorized access to, use of, or alteration of your transmissions or content.
This limitation of liability applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been informed of the possibility of such damage, and even if a remedy stated in these Terms is found to have failed its essential purpose.
Please note: Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. Therefore, some of the limitations described above may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.
11. Indemnification
You agree to defend, indemnify and hold harmless Zentrient and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; or c) any content posted by you on the Service.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
13. Dispute Resolution
Any dispute or claim relating in any way to your use of any Zentrient Service, or to any products or services sold or distributed by Zentrient, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent [You would typically provide an address for service of process here, often your business address if it's acceptable for legal notices, or a registered agent's address if you use one].
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
14. Changes To These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
16. Entire Agreement
These Terms and our Privacy Policy, Shipping Policy, and Return and Refund Policy constitute the entire and exclusive agreement between you and Zentrient regarding your use of the Service, and supersede and replace any prior agreements.
17. Contact Us
If you have any questions about these Terms, please contact us:
Zentrient Address: 120 Sunnyhill Dr, Exton, PA 19341, USA Phone: +1 (859) 371-0277 Email: contact@zentrient.com Website: zentrient.com
Business Hours: Monday – Friday 08:00 – 18:00 (Eastern Time)